Cookie Policy

Last updated: 4 June 2026

Cookie Policy

This Cookie Policy describes:

  • What cookies are;
  • The use of cookies on https://www.lightningreach.org (our “Website”);
  • How to manage your cookies; and
  • Changes to this cookie policy 

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What are cookies

Cookies are tiny files that store information on your browser or device hard drive and help provide a more personalised website experience. Our Website uses cookies to distinguish you from other users of our Website, and allows our Website to recognise that you have visited our Website before. We use cookies to enhance your online experience of our Website and to better understand how our Website is used. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. 

Not all of our cookies collect personal data about you, but when they do, we follow our privacy policy which you can read here. 

The cookies we use

We categorise the cookies we use as follows:

  • Essential cookies. These are required for the operation of our website. Some of our Services depend on these cookies and may not work properly, or at all, if they are disabled. 
  • Marketing cookies. These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
  • Functional cookies. We use these to recognise you when you return to our Website so that we can personalise our content for you (such as your country or language preferences).
  • Analytical cookies. These cookies help us understand how visitors use our Website and services. They allow us to analyse user journeys, measure engagement, identify areas for improvement, and monitor the performance of our Website and application processes. We use analytics tools to collect information such as pages visited, actions taken, session duration, device information, and interactions with Website features.

 

Here is a full list of cookies we use:​

Cookie Name Provider Purpose Scope Duration Cookie Type
consent-policy First-party Cookie storing user consent preferences .lightningreach.org 24 months Essential
_ga Google Analytics Used to distinguish users .lightningreach.org 24 months Analytics
_ga_* Google Analytics Used to persist session state .lightningreach.org 24 months Analytics
_gid Google Analytics Website analytics and measurement .lightningreach.org 24 months Analytics
_hjSessionUser_* HotJar Ensures data from subsequent visits to the same site are attributed to the same user ID .lightningreach.org 12 months Analytics
_hjSession_* HotJar Ensures subsequent requests in the session window are attributed to the same session .lightningreach.org Session Analytics
_hjCookieTest HotJar Checks to see if the Hotjar Tracking Code can use cookies .lightningreach.org 100 ms Analytics
_hjLocalStorageTest HotJar Checks if the Hotjar Tracking Code can use Local Storage .lightningreach.org 100 ms Analytics
_hjSessionStorageTest HotJar Checks if the Hotjar Tracking Code can use Session Storage .lightningreach.org 100 ms Analytics
_hjTLDTest HotJar Enables us to try to determine the most generic cookie path to use, instead of page hostname .lightningreach.org Session Analytics
_hjHasCachedUserAttributes HotJar Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not apply.lightningreach.org Session Analytics
_hjUserAttributesHash HotJar Enables us to know when any User Attribute has changed and needs to be updated apply.lightningreach.org Session Analytics
mp_*_mixpanel Mixpanel Product and behavioural analytics, user journey analysis and service improvement apply.lightningreach.org Up to 12 months Analytics
hubspotutk, __hstc, __hssc, __hssrc HubSpot Visitor analytics, marketing attribution and form tracking .lightningreach.org Various Analytics

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Some cookies may be set by third parties when you visit our site. These third parties may use cookies to collect information about your online activities over time and across different websites. Please refer to their privacy policies for more information.

 

Disabling and managing cookies

You can exercise your cookie rights by setting your preferences in the Cookie Settings manager. The Cookie Settings manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

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The Cookie Settings Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.Find out how to manage cookies on popular browsers using the links below:

 

 

Updates to this policy​

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes and indicate at the top of the policy when it was last updated.

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If you have any questions about the policy or our use of cookies, please feel free to contact us at hello@lightningreach.org.

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