Finding support takes time
Searching across websites, eligibility criteria and application processes can take hours for every client.
Support Worker Account
Find grants, benefits and support with bills for the people you support, all in one place.
For just £99 + VAT per person, you'll receive a one-year licence, giving you the tools you need to find, apply, and make a lasting difference.
Already a Lightning Reach partner?
If your organisation already uses Lightning Reach, support worker access can be included as part of your organisational package.
Small charity or community organisation?
Small charities and community organisations may be eligible for free access. We’ll confirm this as part of your sign-up.
Get a licence
£99 + VAT
Supporting clients shouldn't be this difficult
Opportunities are easy to miss
The most visible grants are often heavily oversubscribed, whilst hundreds of specialist and lesser-known support schemes are difficult to discover, making it easy to overlook help that could make a real difference.
Admin gets in the way
Repeated forms and manual applications take valuable time away from supporting people directly.
Everything you need to support clients more efficiently
Find personalised support
Access grants, benefits, social tariffs and support with bills tailored to each client's circumstances.
Discover hidden support opportunities
Uncover specialist, local and lesser-known grants that are often difficult to find, helping ensure no opportunity is missed.
Apply faster with less admin
Manage client profiles, support options and applications in one place, reusing information across multiple applications to reduce paperwork and duplicate data entry.
Free up more time for clients
Spend less time searching for support and completing forms, and more time helping people access the support they need.
Helping support workers find support faster
90%
Faster support searches for Lambeth Council
11 minutes
Average time to find support for a client
£34m+
Support awarded through Lightning Reach
How it works
01
Create a client profile
Add your client's details to your support worker account to create a reusable profile that can be used across multiple support applications.
02
Find relevant support
We'll identify grants, benefits and support schemes that match your client's circumstances and eligibility.
03
Apply and track progress
Submit applications through the platform and keep track of support opportunities in one place.
Supporting teams across sectors
Designed for organisations helping people access financial support, advice and wider support services.
Local authorities
Help residents access financial support earlier, reduce avoidable escalations and evidence the impact of your local welfare assistance and homelessness prevention work.
Utilities
Help customers access support with utility bills, debt and other financial pressures while reducing manual work for your team.
Used by support professionals across the UK
Helping frontline teams, advisers and community organisations connect people to financial support faster.
OVO: A new blueprint for delivering support in the utilities sector
See how OVO uses Lightning Reach to deliver £7.6m in direct support, simplify referrals and help customers access financial support in just 1-2 days.
Lambeth Council: Transforming access to housing and financial support
Discover how Lambeth Council is transforming access to housing and financial support with Lightning Reach. Learn how Lambeth Council is improving resident support.
RAF Benevolent Fund: Expanding access to financial support
We spoke with our Support Partner the RAF Benevolent Fund about their experiences using the Lightning Reach portal. The RAF Benevolent Fund started to use the portal in summer 2022 to administer their grants to help their service users access support available from their charity quickly and easily.Tell us about your charity and who you supportFor more than 100 years, the RAF Benevolent Fund has been supporting members of our RAF Family. We provide lifelong support to serving and ex-serving RAF p
ABTA LifeLine: Making financial support easier and safer to access
We spoke to our support partner ABTA LifeLine about how they have found working with Lightning Reach and using the portal. As a smaller charity established to support people who work or have worked in the travel industry, we heard from their Director Trudie Clements about how they have benefited from being on the portal.Tell us a little about your charity, who you support and what support you offer?ABTA LifeLine is ABTA’s (The Travel Association’s) charity for past and present employees of ABTA.
Racing Welfare: Making grant applications faster and easier
We spoke to our support partner Racing Welfare about how they have found working with Lightning Reach and using the portal. Racing Welfare provide support to the workforce of the British horseracing industry and have several of their grants available for people to apply for on the Lightning Reach portal. We heard from Regional Welfare Manager Brian Watson about how they have benefited from being on the portal.Briefly tell us a little about your charity. Who do you support and how do you support
TSB: Helping customers discover and access financial support
We spoke to our partner TSB about how they have found working with Lightning Reach and using the portal. We heard from Partnerships & Open Banking Lead Adam Betteridge about how they have worked with Lighting Reach in delivering additional vital support to their customers.Briefly tell us a little about your company.TSB is a retail bank with a heritage stretching back to the start of the savings bank movement 200 years ago, that provides full banking services to more than five million customers.
PA Housing: Transforming how residents access financial support
We spoke to our support partner PA Housing and heard from members of their Tenancy Sustainment Team about their experience working with Lightning Reach and how they have benefited from being on the portal. PA Housing is a registered provider of social housing offering more than 23,000 homes across the Midlands, London and the South East. PA Housing offers a support fund which residents can apply for through the Lightning Reach portal, and also assist tenants in applying for other support they ma
Royal British Legion: Reaching more people with faster financial support
Digital applications through the Lightning Reach portal have transformed Royal British Legion's (RBL) ability to provide support to individuals quicker and more efficiently, speeding up their processes and reaching a broader range of beneficiaries amidst the cost of living crisis.Increasing application numbers via the Lightning Reach portalRBL created their cost of living grants to help veterans, armed forces personnel and their families pay for everyday essential costs such as energy bills, foo
Royal Naval Benevolent Trust: Delivering support faster and reaching more people
Discover how the Royal Naval Benevolent Fund innovated their digital applications with Lightning Reach, streamlining support for RNBT beneficiaries.
Teaching Staff Trust: Expanding access to financial support for education staff
Since 2021, Teaching Staff Trust (TST) has partnered with Lightning Reach to streamline and enhance its financial support application process. TST provides vital assistance to individuals working, or who have worked, in various education roles, including nursery staff and teaching assistants.Improving efficiency with seamless application managementBefore partnering with Lightning Reach, TST faced challenges in securely accessing applicants’ bank statements, leading to delays in processing applic
Link Housing: Transforming engagement with hard-to-reach tenants
Discover how Link Housing transformed tenant engagement in social housing with Lightning Reach. Learn how social housing tenants found support independently.
The Salespeople’s Charity: Transforming grant-making for a small charity
We spoke to grant-making charity, The Salespeople's Charity, about how Lightning Reach has enabled them to triple their average grant awarded.
YES Energy Solutions: Helping more households access energy support
Discover how Lightning Reach & YES Energy Solutions revolutionised energy support, offering a faster, smarter digital pathway for energy support.
Plus Dane: Helping tenants access support through data-driven outreach
Discover how Plus Dane Housing empowers tenant support with data-driven outreach, ensuring tenant support is accessible and efficient.
Sunderland Care and Support: Transforming how frontline teams find financial support
Discover how Sunderland City Council's Lightning Reach to save time and connect residents to more financial help.
Chemical Engineers Benevolent Fund: Transforming grant delivery from hours to minutes
Discover how the Chemical Engineers Benevolent Fund revolutionised grant delivery with Lightning Deliver. Elevate your grant delivery process today!
Sunderland City Council: Helping more residents access financial support
Discover how Sunderland City Council and Lightning Reach are working together to transform access to financial support.
CDER Group: Strengthening customer support with measurable social value
Discover how CDER improved their social value reporting and customer support with Lightning Reach.
South Tyneside Council: Making financial support faster and easier to access
Discover how South Tyneside Council improved access to council financial support, accelerated crisis assistance, and connected residents to wider help with Lightning Reach.
Partnered with organisations across the UK
We help organisations find, assess and deliver financial support through our shared platform, helping them reach the right people faster.
Helping support workers make a bigger difference
See how organisations are using Lightning Reach to help more people access support while reducing time spent on administration.
Get in touch
Support worker account
/support-worker-sign-up
Plus Dane: Helping tenants access support through data-driven outreach
Sunderland Care and Support: Transforming how frontline teams find financial support
Local authorities
Housing associations
Utilities
Charities
Homelessness pathway
/homelessness-pathway
Lambeth Council: Transforming access to housing and financial support
Local authorities
Housing associations
Utilities
Charities
Crisis & Resilience Fund
/crisis-resilience-fund-councils
Sunderland City Council: Helping more residents access financial support
South Tyneside Council: Making financial support faster and easier to access
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Budget Checker
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Link Housing: Transforming engagement with hard-to-reach tenants
South Tyneside Council: Making financial support faster and easier to access
Utilities
Local authorities
Housing associations
Charities
Partner Hub
/partner-hub
OVO: A new blueprint for delivering support in the utilities sector
Utilities
Local authorities
Housing associations
Charities