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Description
Local authorities
Connect residents to the right help
Support residents through one connected platform for applications, referrals, support delivery and outcome tracking.
Support works better together
No single organisation can meet every need. Residents often require support from multiple providers, but disconnected systems make collaboration difficult.
Lightning Reach helps organisations find, assess and deliver financial support through one connected platform. Deliver your own support, make warm referrals to partner organisations and gain visibility across the wider support journey.
How we help
Give your community one simple way to access support, while your team gains the tools to deliver it more efficiently.
Deliver support faster
Help residents find and apply for support independently through a simple digital journey, reducing pressure on frontline teams.
Improve financial resilience
Connect residents to grants, benefits and help with bills that can ease financial pressure and support longer-term stability.
Save time & resources
Reduce the time spent collecting information, chasing evidence and processing applications.
Real-time data & insights
Track what support residents are accessing and evidence the outcomes of your programmes.
Helping more residents access support
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80%
Of South Tyneside applicants applied for support beyond council schemes
13%
Fewer appointments required
67%
Faster initial triaging for Lambeth Council
Results from local authorities
Explore how councils are streamlining support delivery and connecting residents to help.
Lambeth Council: Transforming access to housing and financial support
Discover how Lambeth Council is transforming access to housing and financial support with Lightning Reach. Learn how Lambeth Council is improving resident support.
Sunderland City Council: Lightning Reach is a “game-changer” for financial support
Discover how Sunderland City Council and Lightning Reach are working together to transform access to financial support.
The front line team using Lightning Reach to find financial support for Sunderland resident
Discover how Sunderland City Council's Lightning Reach to save time and connect residents to more financial help.
Simpler applications, faster support: how South Tyneside Council is removing barriers to financial help
Discover how South Tyneside Council improved access to council financial support, accelerated crisis assistance, and connected residents to wider help with Lightning Reach.
Explore our solutions
Everything your team needs to streamline applications, coordinate referrals and deliver support more effectively.
Features built for connected support
Lightning Reach brings together the tools and workflows your team needs to deliver support more effectively.
Features
Ready to simplify support delivery?
Discover how Lightning Reach can help your council reduce admin, reach residents earlier and deliver better outcomes across your community.
Get in touch