Case studies & testimonials
Racing Welfare
"Using the portal for our grants applications has allowed us to save time for both beneficiaries and our team. Thanks to Lightning Reach we have also been able to roll out our targeted grants programme, again saving huge amounts of time for the team, the grant application arrives complete, with all checks done ready for our team to process."
Royal British Legion
“With Lightning Reach, we’ve seen a large volume of applications from people from segments of the community that we struggle to reach, increasing the inclusivity of our programmes. It’s really proving a fantastically useful tool for reaching those people who don’t want to phone up and speak to someone to get support.”
PA Housing
“With Lightning Reach we now have a sophisticated, slick application process. You are doing all the things we want to do but don’t have the capacity to do ourselves. It’s allowed us to free up our time to allow us to do other things including signposting. I’m amazed at how far we have come in a short period of time and it’s been really enjoyable working with a company that fits our ethos and what we want to do at PA Housing.”
Racing Welfare
"Using the portal for our grants applications has allowed us to save time for both beneficiaries and our team. Thanks to Lightning Reach we have also been able to roll out our targeted grants programme, again saving huge amounts of time for the team, the grant application arrives complete, with all checks done ready for our team to process."
Lambeth Council
"We’re really pleased with the early results from our pilot with Lightning Reach, and how it’s helping to transform how our residents access support. We’re looking forward to continuing our partnership and moving closer towards our shared mission to deliver a seamless, end to end support journey to help our residents get the timely support they need.”
TSB
"We have seen a large amount of customers sign up and some real success stories to help our customers with their money confidence including over £25,000 being paid out to TSB customers in a short period of time already. This is a great tool to help a wide range of financially vulnerable customers find access to grants and cash they weren’t previously aware of and we have seen some amazing success stories so far."
RAF Benevolent Fund
"The main benefits we have seen so far are an increase in direct applications from new and younger beneficiaries. This has suggested we may be getting a better reach than we were previously. Open Banking is also great when it is consented to and when applicants use it, as we often have issues in getting proof of income for applications."
ABTA Lifeline
"The benefits for LifeLine have been that we are better at handling data and sensitive information in a timely manner. We have certainly reached more people as the applications for support have increased. We have also been able to respond quicker than we would have done in the past due to the built-in security checks (such as ID verification)."
NewstrAid
"The Lightning Reach system speeds up the application process by streamlining the user experience, reducing duplication and administration time. Additionally, the portal will identify other sources of support that the applicant may be eligible for from other organisations which is invaluable information for anyone who is struggling to make ends meet."