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Reach, engage and support underserved communities

Lightning Reach enables charities, local authorities, housing, utility and financial services providers to reach and provide support to individuals more effectively. 

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Benefits for support providers

Reach and engage new clients

Easily connect with hard-to-find clients through our 130k+ user base

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Deliver support 3x quicker

Reduce admin time and increase efficiency through streamlined applications and reporting

Maximise income, increase impact

Empower individuals and staff to simply access a wide range of personalised cross-sector support

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“It took away the worry of having to turn the heating off as the bills went sky high. The portal was really helpful, I'm glad I found it!”

Lightning Reach user Karen received £150 towards her energy bills from Charis

How you can use Lightning Reach

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Accept

Accept self-referrals to your support offering. Utilise best-in-class technology such as open banking, to save time processing referrals and increase staff capacity. Reach hard to find individuals and understand their situation before you speak to them.

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  • Streamlined applications

  • Open banking

  • ID verification

  • Bespoke reporting​

Refer

Empower individuals to find and apply for support through our self-serve portal. For digitally excluded clients, use support worker access to apply on their behalf. Access reporting and track usage of the portal to clearly show impact and insights.

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  • Personalised support discovery

  • Support worker access

  • Impact reporting

  • Bespoke marketing assistance

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Big impact for both customers and users

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9X

Quicker to find support for 4000+ residents​

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2,300

Referrals driven to BGET schemes in 2 months

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89%

reduction in processing time

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£255k

in awards to TSB

customers

"We are able to reach a new set of people that we previously haven’t been able to target normally"​

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Jobe, Energy Advice Manager at SHINE/ Islington Council

“As advisors we spend a lot of time googling support; Lightning Reach is amazing as it’s one place to find all available support.”

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Support worker at National Energy  Action

Let's discuss how we can help you

Let’s discuss how we can help you

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