Empower your residents to quickly find support when it suits them

Unlock tailored financial support with Lightning Reach

Jane Smith has submitted an application

£80K

Support received

90% of your residents are looking for support

Resident demographics

Lightning Reach is the UK’s leading digital support platform, built to help housing associations connect residents with personalised financial help - fast.

With rising arrears, energy bills and cost-of-living pressures, your residents need more than just advice. They need access to real, timely support.

We make that possible.

Why Housing Associations choose Lightning Reach

Whether you're a large housing group or a local community landlord, Lightning Reach helps you deliver deeper, more meaningful resident support - at scale.

Identify support needs earlier

Our platform empowers residents to check eligibility for benefits and apply to multiple support schemes in minutes - reducing escalation into crisis.

Reduce tenancy breakdowns

By streamlining access to grants, energy help and local council schemes, we help residents stabilise finances, avoid eviction, and sustain tenancies.

Save time & resource

No more chasing documents, checking eligibility manually or switching systems to fulfil awards. Our platform automates it all - securely, compliantly and efficiently.

Real-time data & insights

Understand what support your residents are accessing and where gaps exist, with powerful reporting tools for your teams and leadership.

Our partners say

Over 200 staff hours saved

"When you give tenants a tool like Lightning Reach, they do want to help themselves and they do want to engage."

Rhona Penman, Advice Service Coordinator at Link Housing

Impact to date

£20m

in support awarded

£12m

in benefits identified

200k

£700

individuals registered

average award per person

Find out more

Get in touch to today to find out how you can work with Lightning Reach to transform the way offer support. Fill out your details and our team will be in contact.