Elizabeth & Michael
“For somebody not good with computers you really helped…that did a lot of good for me. I have learnt a lot...I managed to do the second one [application] on my own."
“The portal is amazing, there is so much information. Without the portal, I would have never had help like this. There was so much support on there no one had told me about, which is fantastic.”
Newcastle upon Tyne, England
“It (the portal) is massively valuable, giving you options you don’t realise are out there, for people who think there is no way out this gives them hope.”
"It has helped me think clearer, and it’s been great to see what help is out there... It has really helped me in reducing my stress, both mentally and physically.”
Pennington, Greater London
“Lightning Reach was much smoother (than other applications) all things considered. It’s helped relieve stress in a tight financial situation."
“It was easy to access and all the information was very clear to understand. I could see there was a lot of support to access to get help.
“It’s nice to know there is help available. It’s a good thing organisations like yourselves are trying to help in the time we are living in now.”
“Within 2-3 days I was all done and dusted and got my payment. It was a miracle! I thought it would take a couple of months."
"Putting all support under one click of a button has taken all the stress away from applying for support.”
“I don't normally apply for things like this... It relieved my stress, the grant really helped to get me through that month.”
"I found it was really straightforward to fill out the form. My situation was difficult and this made it easy."
"The Lightning Reach portal meant I was just clicks away from getting an answer and the money we needed to get through this difficult period”
"[Lightning Reach] is so much better.., it just speeds it up completely. It’s really really good, so quick.”