Lightning Reach FAQs
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What is Lightning Reach?
Lightning Reach is a secure online platform that helps people find and apply for financial support from multiple providers - all in one place. We connect individuals with grants, benefits, and local support services that match their circumstances.
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How does Lightning Reach work?
You create a free account, complete a short profile, and we automatically match you to available financial support. You can then apply directly through our platform or access application links to verified partners.
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Is Lightning Reach free to use?
Yes, Lightning Reach is completely free for individuals looking for financial support. We’re funded through partnerships with organisations and funders who want to make their support more accessible.
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Who can use Lightning Reach?
Anyone in the UK who needs a helping hand can use Lightning Reach. Whether you’re struggling with bills, need help after a crisis, or want to check what grants you’re eligible for, our platform is open to all.
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Is Lightning Reach safe and secure?
Absolutely. We take data protection seriously. Your personal information is stored securely and only shared with trusted organisations when you choose to apply for support. We comply with UK GDPR standards.
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What types of support can I find on Lightning Reach?
You can find grants, hardship funds, local council schemes, and charitable support. This includes help with energy bills, rent, food, household essentials, and other financial challenges.
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How long does it take to get support?
Each provider has its own processing times, but Lightning Reach helps speed up the process by matching you only to relevant opportunities and allowing you to reuse your profile for multiple applications.
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How do organisations partner with Lightning Reach?
Organisations can join our network to streamline their application process and reach people in need more efficiently. Partners include local councils, charities, and energy providers. Interested organisations can contact us via our Partnerships page to get started.
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Does Lightning Reach affect my credit score?
No. Using Lightning Reach has no impact on your credit rating. We do not run credit checks or share your data with credit reference agencies.
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What should I do if I need urgent help?
If you’re in immediate crisis (e.g. no food, fuel, or shelter), we recommend contacting your local council or organisations like Citizens Advice. You can still use Lightning Reach to find additional support once your urgent needs are stabilised.