Voucher management
Send vouchers and financial support in minutes, all from the same platform you use to assess and approve applications.
Deliver support without the admin
Many organisations manage applications in one system and award payments in another.
This often means manual processes, delays, additional security risks and more administration for already stretched teams.
Lightning Reach brings the entire journey together. Once an application has been approved, vouchers can be sent directly through the platform in just a few clicks.
No separate systems. No manual payment processes. Just faster support for the people who need it.
Benefits of digital voucher delivery
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Send support instantly
Deliver vouchers as soon as support is approved, helping people access essentials without unnecessary delays.
Reduce administration
Manage applications, assessments and voucher delivery in one place, removing the need for manual payment processes and duplicate work.
Maintain control over funds
Create goods-specific vouchers and direct support to approved suppliers, helping ensure funds are used as intended.
Built for transparency and accountability
Every voucher issued through Lightning Reach includes a clear audit trail, making it easier to track spending, report on outcomes and provide assurance to funders, trustees and stakeholders.
Because vouchers are delivered digitally, there's no need to collect and store bank details, helping reduce security risks and simplify administration.
What our partners say
It's quick, it's easy, it's transparent, it gives peace of mind. It's really elevated our grant-making.
Paul, Chemical Engineers Benevolent Fund
After implementing Lightning Deliver, the charity reduced administration from up to two hours per application to a matter of minutes, while enabling applicants to receive support immediately rather than waiting for scheduled payment runs.
Finding support through
Lightning Reach
Need help? We've answered some of the questions we hear most often.
What is digital voucher delivery?
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What is digital voucher delivery?
Digital voucher delivery allows organisations to send financial support directly to approved applicants through the Lightning Reach platform, removing the need for separate payment processes.
What types of support can vouchers be used for?
Vouchers can be issued for a wide range of essential needs, including food, energy, household goods, clothing, school uniforms and other forms of financial assistance.
How quickly can vouchers be sent?
Once support has been approved, vouchers can be issued in just a few clicks, helping people access support much faster than traditional payment processes.
Can vouchers be restricted to specific suppliers?
Yes. Organisations can issue vouchers through approved retailers and suppliers, helping ensure support is used for its intended purpose.
How does voucher delivery improve security?
Because organisations don't need to collect or store applicants' bank details, digital vouchers can help reduce security risks while maintaining a clear audit trail of support provided.
Can I track vouchers after they've been issued?
Yes. Lightning Reach provides reporting and audit trails, giving organisations visibility over issued vouchers and helping simplify reporting to funders, trustees and stakeholders.
Will using Lightning Reach affect my credit score?
No. We do not carry out credit checks and using Lightning Reach will not affect your credit rating.
How long does it take to receive support?
Every organisation has its own processing times, but Lightning Reach helps speed things up by matching you to relevant support and allowing you to reuse your information across applications.
Can someone help me apply?
Lightning Reach cannot apply for support on your behalf, but a support worker, local council team or organisation like Citizens Advice may be able to help you complete applications if you need extra support.
What if I need urgent help?
If you are in immediate crisis, such as having no food, heating or safe accommodation, contact your local council or organisations like Citizens Advice as soon as possible. You can still use Lightning Reach to explore longer-term support options.
