Get help with bills and essential costs this winter

Winter can bring extra financial pressures, from higher energy bills to everyday household expenses.

Sunderland City Council has partnered with Lightning Reach to help you find financial support when you need it most.

Through our free and secure portal, you can discover support with energy bills, heating costs, essential household items and more.

Answer a few questions about your circumstances to find out what support you may be eligible for.

Find winter support
Emma

I can feed the kids and I’m not worrying about what I’m going to do about money – it’s given me breathing space.

Through Lightning Reach, Emma found support from a national charity, receiving emergency supermarket vouchers and a £1,500 grant that cleared her debts and helped feed her family.Vivian from Croydon

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Finding support through Lightning Reach

Need help? We've answered some of the questions we hear most often.

FAQ Question

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Who can apply for winter support?

Lightning Reach is free to use and available to Sunderland residents looking for financial assistance. The support you can access will depend on your individual circumstances and the eligibility criteria of each scheme.

What types of winter support are available?

Depending on your circumstances, you may be able to access help with energy bills, heating costs, essential household items, grants and benefits.

Can I get help with my energy bills?

Yes, support may be available through energy providers and other organisations. Complete your Lightning Reach profile to discover schemes that may be relevant to you.

Can I check if I'm eligible for the Winter Fuel Payment?

Lightning Reach provides access to benefits-checking tools that can help you understand your potential entitlement to financial support, including relevant winter payments.

Is Lightning Reach free?

Yes! Lightning Reach is completely free to use. You can create a profile, discover personalised support and apply for eligible schemes without paying a fee.