We’ve helped award £20 million in support: our journey so far

We’re proud to share that over £20 million in financial support has now been awarded through the Lightning Reach portal in collaboration with our partners, and we’ve reached over 200,000 individuals.

Behind those figures are thousands of families and individuals across the UK who’ve been able to access the help they need more quickly and more easily, many for the very first time.

It’s not just a number. It’s food on the table, bills paid, homes heated, and support delivered at a time when it's never been more needed. 

How we got here

We launched Lightning Reach with a mission: to create a more connected, efficient way to access financial support. We’ve worked closely with councils, housing associations, charities, and many more organisations to bring together different support schemes in one place, streamlining both access and delivery.

To date:

• £20 million has been delivered in grants, vouchers and household goods

• 200,000+ people have used the platform to find support

• Partners like Lambeth Council, RBL Sunderland City Council, TSB, and Link Housing are using Lightning Reach to deliver faster, more targeted support

The effect is huge. Whilst organisations like Lambeth Council and SNG are reducing their application triage time by up to 90%, individuals like Amy are receiving thousands of pounds to help them get back on their feet in difficult times.  

We couldn’t have reached this milestone without the belief and commitment of our partner organisations, who continue to embrace smarter, faster support delivery; the dedicated support workers using the portal to make every interaction count; and the incredible individuals using Lightning Reach to access help and sharing feedback so we can keep improving. It was only a year ago that we hit the £10 million milestone, so it’s extremely rewarding to see the momentum that we have built together.

What’s next

We’re not stopping here. We’re building new features that make support delivery even faster and more connected. We’re also growing our community through events and shared learning. Check out our new webinar series for housing leaders and support professionals at: www.lightningreach.org/upcoming-webinars

As we move forward, we’ll keep listening, learning, and innovating so together, we can keep doing more for the people who need it most.

Join us

Want to find out more about how Lightning Reach can help your organisation? Get in touch via www.lightningreach.org/partners