Florence and her partner were struggling to keep up with rising living costs while supporting their two children. When her partner lost his job, the family found it increasingly difficult to cover household bills, and energy debt quickly began to build alongside the pressures of rent, childcare and everyday expenses.
After discovering Lightning Reach through Money Saving Expert, Florence applied for support and was matched with YES Energy Solutions. She received £400 towards her energy debt and was later referred to StepChange Debt Charity for ongoing debt advice and support.
Alongside lower monthly repayments and specialist debt support, the help gave Florence and her family a renewed sense of hope and a clearer path towards financial stability after a particularly difficult period.
"The support helped bring our energy debt down quite a bit. Hopefully, we will have the opportunity to finally clear our debts."
Florence
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