Jane had been working full-time for a charity when her circumstances changed overnight. After a heart attack left her unable to continue working, her husband also lost his driving licence, ending his work as an HGV driver. With both incomes gone, the couple were living on Jane's pension of around £900 a month, with savings draining fast.
When she called E.ON Next for help with her energy bills, a member of their team referred her to Lightning Reach.
Through the platform, Jane was matched with Friends of the Elderly and applied for help with her car's MOT and everyday essentials. She received a £600 grant, which gave the couple some breathing space at a time when they had heard nothing from almost everywhere else.
"It helped massively." With immediate costs covered, Jane is now exploring part-time work and other longer-term options, taking steps towards getting back on her feet.
"You still have bills whether you're working or not working."
Jane
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