Melanie had been struggling to keep up with rising care costs while supporting her daughter, who has additional needs. As household income fell and care expenses continued to increase, it became harder to cover essential bills and council care charges, leaving her with more than £1,000 in debt.
After receiving an email from her housing association, SNG, letting her know she may be eligible for support, Melanie applied through Lightning Reach. Through the platform, Melanie was matched with the National Benevolent Charity and received a £360 grant towards her council care bill.
The grant helped reduce Melanie's council care debt and provided some much-needed relief during a particularly difficult period. Knowing that part of her bill had been covered gave her greater stability at a difficult time and allowed her to focus on her next steps with support from SNG. Melanie now encourages others to reach out and ask for help when they need it.
"My daughter's got very special needs, and I have to pay for care. We've really been struggling financially."
Melanie
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