After being diagnosed with stage 3 cancer, Stephen had to stop working and focus on his treatment. Living alone in a large family home, he struggled to keep up with rising household costs while needing to keep his home warm for his recovery. As energy bills increased, he found himself facing nearly £1,000 of energy debt.
After being signposted to Lightning Reach by CDER Group, Stephen applied for support through the platform and was matched with YES Energy Solutions. He received a £350 grant towards his energy debt, which was then matched by Octopus Energy through its "You Pay, We Pay" scheme, reducing his debt by a total of £700. He also received energy-saving advice and practical support from the National Energy Foundation.
The support brought much-needed peace of mind during Stephen's cancer treatment. With less worry about bills and heating costs, he could focus on his recovery and feel more confident managing his household finances.
"To see the debt come down to basically nothing in the space of a month is just really great."
Stephen
Could you or someone you know use help with their essential costs? Create your account today to see what you're eligible for.
